Your design will be prepared with the information in the order form and sent to your e-mail or whatsapp number that you have specified in the form.
No production can be started without your approval. The production process starts after your approval.
Invitations are as seen in the image, do not include additional envelopes or accessories. Envelope cost is included in the price for models with envelopes. Some invitation models do not have envelopes originating from their designs. Printed area folding etc. It also acts as an envelope thanks to transactions.
Invitations are sent to you disassembled. Folding/joining, boxing, accessories, attaching, etc. In invitations that require transactions, these transactions belong to the customer. In line with this information, 1 sample will be prepared and placed for your order for your convenience.
Refund process is carried out before printing, but since the product you will receive is personal, there is no return and exchange after the work you have approved is printed. Please take this information into consideration before giving approval for printing.
Shipment:
With the sending of the order confirmation e-mail, the product/products are given to the courier company with which the seller has an agreement.
Delivery:
The product/products will be delivered to the address of the buyer with the cargo agreed by the seller. The delivery time is between 2 and 10 days, depending on the model and printing type you have chosen, from the sending of the order confirmation e-mail and the establishment of the contract.
The products are sent to the regions where the cargo companies do not deliver to the address by telephone notice.
In regions where the Cargo Company delivers once a week, there may be a delay in the specified day in cases such as inaccuracies or deficiencies in the shipping information, some social events and natural disasters. The buyer cannot impose any responsibility on the seller due to these sags. If the product is to be delivered to another person / organization from the Buyer, the seller is not responsible for the extra shipping costs that may arise from the person / organization not accepting the delivery, inaccuracy in the shipping information and / or the absence of the Buyer. If the product/products did not reach the customer within the specified days, delivery problems should be reported to the customer services immediately by using the info@incidavetiye.com.tr e-mail address.
In case of damaged package; Damaged packages should not be received and a report should be made to the Cargo Company official. If the Cargo Company representative is of the opinion that the package is not damaged, the buyer has the right to open the package and have the products checked that they were delivered undamaged and to request that the situation be determined with a report. After the package is received by the Buyer, it is accepted that the Cargo Company has fully fulfilled its duty. If the package is not accepted and a report is kept, the situation should be reported to the Seller Customer Service as soon as possible, with the copy of the report remaining in the Buyer’s possession.
Product Returns:
Refund process is carried out before printing, but since the product you will receive is personal, there is no return and exchange after the work you have approved is printed. Please take this information into consideration before giving approval for printing. The buyer has the right to withdraw from the contract within seven days after receiving the unprinted goods, without giving any reason and without paying any penalty. In case the buyer does not approve the printing and requests cancellation after the graphic operations, the remaining fee is returned to the buyer after deducting the graphic fee. In accordance with the general communiqué of the tax procedure law no. 385, the buyer must fill in the return sections at the bottom of the 2 invoices belonging to the seller delivered with the goods completely and correctly, sign and send one copy to the seller together with the product, and keep the other copy in his/her responsibility. The period starts from the day the goods are delivered to the buyer. The cost of returning the returned product or products must be borne by the buyer.
There is no right of withdrawal for goods prepared in line with the buyer’s wishes and/or his personal needs.
In case the buyer exercises his right of withdrawal, the seller shall return the total amount received and, if any, any document that puts the consumer in debt, within ten days at the latest, from the receipt of the invoice containing the withdrawal notification together with the product, without incurring any expense to the consumer.
The decrease in the value of the received goods or the existence of a reason that makes the return impossible do not prevent the use of the right of withdrawal. However, if the decrease in value or the impossibility of return is due to the fault of the consumer, the seller must compensate the value or decrease in the value of the goods.
The general return period for any product purchased inadvertently is 7 days. Within this period, the return of products that have been opened, used, destroyed, etc. will not be accepted. Returns must be made with the original packaging.
Any opening, deterioration, breakage, destruction, tearing, damage to the product and its packaging
